/* Final targeted polish after real-screen review */
#main{min-width:0!important;width:100%!important;position:relative!important}
#chat-area{position:relative!important}
#chat-list-panel{width:360px!important;max-width:34vw!important;min-width:320px!important;flex:0 0 360px!important}
#chat-area{min-width:0!important;flex:1 1 auto!important;overflow:hidden!important}
#player-info-panel{width:300px!important;max-width:28vw!important;flex:0 0 300px!important}
#chat-placeholder{gap:18px!important;text-align:center;background:radial-gradient(circle at 50% 44%,rgba(139,92,246,.12),transparent 24%)}
#chat-placeholder .icon{font-size:72px!important;filter:drop-shadow(0 18px 40px rgba(139,92,246,.32))}
#chat-placeholder h2,#chat-placeholder h3{font-size:27px!important;letter-spacing:-.045em!important;color:#fff!important;margin-top:6px!important}
#chat-placeholder p{font-size:16px!important;color:rgba(203,213,225,.78)!important}
#stats-bar{justify-content:flex-start!important;gap:10px!important;padding:14px 16px!important;overflow-x:auto!important}
.stat-item{width:72px!important;min-width:72px!important;height:72px!important;justify-content:center!important;border-radius:18px!important}
.stat-val{font-size:25px!important;line-height:1!important}.stat-label{font-size:11px!important;margin-top:6px!important}
#session-tabs{padding:12px 14px 0!important;gap:8px!important}.tab-btn{padding:9px 10px!important;font-size:13px!important;white-space:nowrap!important}
#lv-queue-filters{padding:8px 14px!important;gap:7px!important}#lv-queue-filters button{padding:6px 11px!important}
#sessions-container{padding:14px!important}.no-data,.empty,.loading-msgs{min-height:116px;display:flex!important;align-items:center;justify-content:center;text-align:center;font-size:16px!important;color:rgba(203,213,225,.78)!important}
#chat-top-bar{gap:12px!important;min-width:0!important}.ctb-player{min-width:0!important;flex:1 1 auto!important}.ctb-info{min-width:0!important}.ctb-info h4,.ctb-info span{overflow:hidden!important;text-overflow:ellipsis!important;white-space:nowrap!important;max-width:100%!important}.ctb-actions{flex-wrap:wrap!important;justify-content:flex-end!important;gap:6px!important}.action-btn{padding:7px 10px!important;font-size:12px!important}
#lv-ops-panel{gap:7px!important;padding:8px 12px!important;overflow-x:auto!important;flex-wrap:nowrap!important}#lv-ops-panel select,#lv-ops-panel input{min-width:116px!important;max-width:160px!important}#lv-platform{min-width:140px!important}
#agent-tools-panel{border-bottom:1px solid rgba(148,163,184,.14)!important;background:rgba(10,14,30,.55)!important}
#agent-tools-body{display:flex;flex-direction:column;min-height:0}
#lv-status-actions{max-height:none!important;overflow:visible!important;padding:8px 12px!important;flex-shrink:0}
.quick-replies{max-height:none!important;overflow:visible!important;padding:8px 12px!important;border-top:0!important}
#lv-reply-bank{width:100%;display:flex;flex-direction:column;gap:8px;padding:0 4px 8px}
.lv-reply-head{display:flex;flex-wrap:wrap;gap:8px;align-items:center}
.lv-reply-head b{white-space:nowrap;color:#e5e7eb;font-size:12px;text-transform:uppercase;letter-spacing:.05em}
.lv-reply-search-wrap{flex:1;display:flex;align-items:center;gap:6px;min-width:160px}
.lv-reply-search-wrap input{flex:1;background:#0f172a;color:#e5e7eb;border:1px solid rgba(148,163,184,.24);border-radius:10px;padding:8px 10px;font-size:13px}
#lv-reply-clear{background:rgba(148,163,184,.12);border:1px solid rgba(148,163,184,.2);color:#cbd5e1;border-radius:8px;width:30px;height:30px;cursor:pointer;flex-shrink:0;font-size:12px}
#lv-reply-clear:hover{background:rgba(251,113,133,.15);color:#fecdd3}
.lv-reply-group{margin-bottom:8px}
.lv-reply-group-label{font-size:10px;font-weight:800;text-transform:uppercase;letter-spacing:.08em;color:#94a3b8;padding:4px 2px 6px}
.lv-reply-group-items{display:flex;flex-wrap:wrap;gap:6px}
.lv-reply-item{display:inline-flex;flex-direction:column;align-items:flex-start;gap:3px;max-width:240px;text-align:left;background:rgba(124,58,237,.14);border:1px solid rgba(124,58,237,.32);color:#e5e7eb;border-radius:13px;padding:8px 10px;cursor:pointer}
.lv-reply-item b{font-size:12px;color:#c4b5fd}
.lv-reply-item span{font-size:11px;color:#cbd5e1;line-height:1.3}
.lv-reply-note{font-size:11px;color:#94a3b8;padding:0 4px 4px}
.lv-reply-empty{font-size:12px;color:#94a3b8;padding:8px 4px}
#lv-reply-list{max-height:160px;overflow:auto}
#active-chat{display:flex!important;flex-direction:column!important;min-height:0!important}
#messages-container{flex:1 1 auto!important;min-height:120px!important}
#agent-input-area{flex-shrink:0!important}
#player-info-backdrop.visible{display:block!important}
@media(max-width:1180px){#player-info-panel{display:none!important;position:absolute!important;right:0!important;top:0!important;bottom:0!important;width:min(300px,86vw)!important;max-width:86vw!important;flex:0 0 auto!important;z-index:30!important;box-shadow:-18px 0 40px rgba(0,0,0,.35)!important}#player-info-panel.visible{display:flex!important}#chat-list-panel{width:330px!important}.stats-row{grid-template-columns:repeat(2,1fr)!important}}
@media(max-width:980px){#chat-list-panel{width:300px!important;min-width:280px!important;flex-basis:300px!important}#player-info-panel{position:absolute!important;right:0!important;top:0!important;bottom:0!important;width:300px!important;max-width:86vw!important;z-index:30!important;box-shadow:-18px 0 40px rgba(0,0,0,.35)!important}.msg-wrap{max-width:88%!important}#incoming-popup{bottom:16px!important;right:16px!important;max-width:min(320px,calc(100vw - 24px))!important}#toast-container{top:12px!important;right:12px!important;max-width:min(300px,calc(100vw - 24px))!important}}
@media(max-width:390px){#chat-list-panel{min-width:0!important;max-width:none!important}#chat-top-bar{padding:10px 12px!important}.action-btn{padding:6px 8px!important;font-size:11px!important}#agent-tools-toggle{font-size:11px!important;padding:7px 10px!important}#lv-reply-list{max-height:120px!important}#incoming-popup{bottom:12px!important;right:12px!important;left:auto!important;max-width:min(300px,calc(100vw - 24px))!important}#toast-container{top:12px!important;right:12px!important;left:auto!important;max-width:min(300px,calc(100vw - 24px))!important}#player-info-panel{width:min(280px,92vw)!important}}
@media(max-width:760px){body{overflow:auto!important}#main{flex-direction:column!important;overflow:auto!important}#chat-list-panel{width:100%!important;max-width:none!important;min-width:0!important;flex:0 0 auto!important;max-height:42vh!important}#chat-area{min-height:58vh!important}.ctb-actions{justify-content:flex-start!important}.container{padding:14px!important}.stats-row{grid-template-columns:1fr!important}.stat-card{min-height:108px!important}.card-header{min-height:auto!important;flex-direction:column!important}.card-header .search-input,.card-header .filter-select{width:100%!important}.agent-card,.item{flex-direction:column!important;align-items:flex-start!important}.agent-actions,.item-actions{width:100%;justify-content:flex-start}.modal-overlay{padding:10px!important}.modal{border-radius:22px!important}.stat-item{width:58px!important;min-width:58px!important;height:58px!important}.stat-val{font-size:20px!important}.tab-btn{font-size:12px!important}}
#messages-container{padding:16px!important}.msg-wrap{max-width:82%!important}.media-bubble{max-width:min(260px,76vw)!important}.file-bubble .fd .fn{max-width:140px!important}
.container{padding:28px 32px!important}.stats-row{margin-bottom:26px!important}.stat-card{min-height:132px!important;display:flex!important;flex-direction:column!important;align-items:center!important;justify-content:center!important}.stat-card .val{font-size:38px!important;line-height:1!important}.stat-card .lbl{font-size:15px!important;margin-top:10px!important}.card-header{min-height:76px!important;background:linear-gradient(180deg,rgba(255,255,255,.13),rgba(255,255,255,.065))!important}.card-header h2{font-size:21px!important;letter-spacing:-.04em!important}.card-header>div{align-items:center!important}.card-header input,.card-header select{height:48px!important;border-radius:18px!important}.card-header .search-input{width:310px!important}.card>div[style*="Download Transcripts"]{background:rgba(7,10,24,.52)!important;padding:16px 22px!important;gap:14px!important}.card>div[style*="Download Transcripts"] input[type=date]{height:42px!important;border-radius:14px!important;background:rgba(2,6,23,.72)!important;border-color:rgba(148,163,184,.18)!important;color:#f8fafc!important}.card>div[style*="Download Transcripts"] button{height:42px!important;border-radius:14px!important;font-weight:850!important}th{height:48px!important;font-size:12px!important;letter-spacing:.08em!important}td{height:54px!important}.pagination{min-height:68px!important}.page-btn{height:40px!important;padding:0 18px!important}.modal{max-width:980px!important}.modal-header{padding:24px 28px!important}.modal-body{min-height:520px!important}.messages-scroll{max-height:540px!important}.notes-box{min-height:118px!important}.container>.card.full:first-child{grid-column:1/-1!important}.agent-card{min-height:104px!important;padding:20px 22px!important}.agent-avatar{width:58px!important;height:58px!important;font-size:22px!important}.agent-main h4{font-size:17px!important}.agent-main .meta{font-size:13px!important;margin-top:5px!important}.pill{padding:4px 10px!important;font-size:12px!important}.item{min-height:90px!important;padding:18px 20px!important}.item-info h4{font-size:17px!important}.item-info p{font-size:14px!important}.add-btn{height:46px!important;padding:0 20px!important;border-radius:16px!important;font-size:15px!important}.edit-btn,.del-btn,.view-btn{height:38px!important;padding:0 16px!important;font-weight:850!important}header{min-height:84px!important;padding:20px 32px!important}header h1{font-size:25px!important}a.back{height:46px!important;display:inline-flex!important;align-items:center!important;padding:0 18px!important;border-radius:16px!important}#sidebar{box-shadow:14px 0 42px rgba(0,0,0,.25)!important}.online-indicator{box-shadow:0 0 0 5px rgba(34,197,94,.15)!important}.sidebar-spacer{min-height:24px!important}
@media(max-width:1280px){#chat-list-panel{width:320px!important;min-width:300px!important;flex-basis:320px!important}.stat-item{width:64px!important;min-width:64px!important;height:66px!important}.stat-val{font-size:22px!important}.tab-btn{font-size:12px!important}.card-header .search-input{width:100%!important}.container{padding:22px!important}}